Connor Hohlen
Orbit Shift

Support

Help with gameplay, purchases, advertising choices, Game Center, Play Games, and test builds of Orbit Shift.

  • iPhone + iPad + Android
  • iOS 15+ or Android 7+
  • Single-player puzzle game
Contact

Get help directly.

Email support

Email connorhohlen@gmail.com with the app version, device model, platform and operating-system version, and a short description of what happened. Do not include passwords, payment-card details, or other sensitive information.

Quick help

Common questions.

Restore Remove Automatic Ads

Open the in-game settings and choose Restore Purchases while signed in to the Apple Account or Google Account that originally made the purchase on that platform. Apple and Google purchases are separate and do not transfer between platforms.

Rewarded ad did not grant a reward

A reward is granted only after the advertising provider confirms completion. If an ad is closed early or the network fails, gameplay should return safely without granting the reward.

Game Center or Play Games is unavailable

Confirm that the platform service is enabled, the expected Apple or Google account is active, and the device is online. Scores earned offline may be submitted later when the service becomes available.

Reset local data

Orbit Shift stores game progress and preferences on the device. Removing the app and its data removes that local information, but does not request deletion of your online player profile. Use Ads & Privacy → Player Data → Delete Player Data, or request deletion here. A previous Remove Automatic Ads entitlement can be restored from the store where it was purchased.

Privacy

Advertising and data details.